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Socratify Privacy Policy

Effective Date: October 2024

At Socratify AI Inc. ('Socratify,' 'we,' 'us,' or 'our'), we value your privacy and are dedicated to safeguarding your personal information. This Privacy Policy outlines how we collect, use, share, and protect your personal information when you use our AI-powered educational platform, Socratify.

1. Information We Collect

We collect various types of information to provide and improve our services. This includes:

1.1 Information You Provide to Us

  • Account Information: When you register for an account, we collect your name, email address, and password.
  • Profile Information: You may provide additional details such as your professional background, educational history, and areas of interest.
  • User Content: This includes your responses, questions, and other content you provide during your interactions.
  • Payment Information: If you subscribe to our paid services, we collect payment details such as credit card information or other financial information to process transactions.

1.2 Information We Collect Automatically

  • Usage Data: We collect information about how you use our platform, including topics you engage with, the frequency and duration of sessions, and performance metrics.
  • Device and Log Information: This includes device-specific data (such as hardware model, operating system version, and unique identifiers) and log information (IP address, access times, app crashes).
  • Location Information: With your consent, we may collect information about your precise or approximate location.

2. How We Use Your Information

We use the information we collect for various purposes, including:

  • Providing and improving our services
  • Personalizing your learning experience
  • Analyzing usage patterns and trends
  • Communicating with you about our services
  • Processing payments and preventing fraud

3. How We Share Your Information

We may share your information in the following circumstances:

  • With service providers and partners who assist us in operating our platform
  • For legal compliance and protection of our rights
  • With your explicit consent
  • In connection with a merger, acquisition, or sale of assets (with appropriate notice to you)

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure servers, and regular security assessments.

5. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes described in this Privacy Policy. When your data is no longer needed, we will securely delete or anonymize it.

6. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • The right to access your personal information
  • The right to correct inaccurate information
  • The right to delete your information
  • The right to restrict or object to processing
  • The right to data portability

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect usage information and improve your experience. You can control cookie settings through your browser preferences.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on our platform and updating the effective date.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at: hello@socratify.com

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